LARP← All policies

LARP — Terms of Service / User Agreement

Last updated: September 25, 2026 · Effective date: September 25, 2026

This single agreement covers everyone, in three parts: Part A applies to all users; Part B adds rules for Creators; Part C adds rules for Owners. Defined terms (capitalized) are used consistently across the whole LARP policy set.

PLAIN-LANGUAGE SUMMARY (not a substitute for the terms)

PART A — GENERAL TERMS (ALL USERS)

1. Who we are and what this Agreement is

1.1 These Terms of Service (the "Agreement") are a binding contract between you and Larp Marketplace LLC, a California limited liability company ("LARP," "the Company," "we," "us," or "our"). They govern your access to and use of the LARP mobile apps, website at larp.global, and related services (together, the "Services").

1.2 By creating an account, tapping "I agree," or using the Services, you accept this Agreement, the Privacy Policy, the Community Guidelines & Acceptable Use Policy, the Cancellation & Refund Policy, the Damage, Holds & Disputes Policy, the Content & Releases Policy, the Nondiscrimination Policy, the Fees & Pricing Policy, the Identity Verification & Trust Policy, the Disclaimer and, if you list a Car, the Owner / Host Agreement, each of which is incorporated by reference.

1.3 Definitions.

2. LARP is a marketplace/venue — not a party to your booking

2.1 We are an intermediary. LARP provides a platform that lets Owners and Creators find each other and transact. The Session itself is a direct arrangement between the Owner and the Creator. LARP is not a party to that arrangement.

2.2 We do not provide the cars or the shoots. LARP does not own, lease, manage, inspect, insure, or control any Car; does not employ, supervise, or direct any Owner or Creator; and does not produce, direct, or staff any shoot. Owners are independent of LARP. We are not a car-rental company, a peer-to-peer car-sharing program, a for-hire or livery service, a talent or production agency, an insurer, or a broker.

2.3 No guarantee. We do not control and do not guarantee the existence, quality, safety, legality, or condition of any Car, the truth or accuracy of any Listing or User statement, the conduct or identity of any User, or that a Session will occur or meet your expectations. Identity verification (§3, the Identity Verification & Trust Policy) is identity assurance only and is not a guarantee about any person.

3. Eligibility, accounts, and verification

3.1 Eligibility. You must be at least 18 years old and able to form a binding contract to use the Services. The Services are offered in the United States only. They are not directed to children. You also represent that you are not located in, or a resident of, any country or region subject to comprehensive U.S. or other applicable government sanctions, and that you are not on any government restricted-, denied-, prohibited-party, or sanctions list (e.g., OFAC).

3.2 Account. You must provide accurate information, keep it current, keep your credentials secure, and are responsible for activity under your account. One account per person unless we agree otherwise. Your username is not your property: LARP may decline, hold, change or reassign a username — for example to stop impersonation, to protect someone's name or trademark, or after an account is closed.

3.3 Identity verification. Identity verification on LARP is a government ID check plus a live selfie (biometric face match), performed by Stripe Identity — Stripe, not LARP, processes the biometric data. Verification is required before an Owner can publish a Listing (see Part C) and before a Creator can book a Session (see Part B); verified hosts receive a badge. Verification is not required to sign up or to browse — it is required the first time you transact, on either side. Because verification involves biometric data, it is governed by the Privacy Policy, the Biometric Consent Notice (which you must separately accept before capture), and the Identity Verification & Trust Policy.

3.4 Roles. You may act as a Creator, an Owner, or both. Creator-specific rules are in Part B; Owner-specific rules are in Part C.

4. The core rules of every Session (no driving, owner present, car stays put)

These rules define the LARP model and apply to every Session and every User. They are acknowledged again at checkout.

4.1 No driving / no possession. The Creator and the Creator's guests will not drive, move, start (to drive), tow, or otherwise operate the Car, and will not sit in the driver's seat to operate it, take the keys, or take possession or control of the Car at any time. The Car is a stationary photo/video subject only.

4.2 Owner present. The Owner remains physically present, in person, with the Car for the entire Session and retains the keys and control of the Car at all times.

4.3 Private property. The Session takes place on private property where the party who chose the location is permitted to be. At the Owner's own meeting spot the Owner confirms they may use it; where the Creator chooses a different location, the Creator confirms in the app that they have permission to use it, and that confirmation is recorded. Sessions may not move onto public streets, sidewalks, or parks without the permits and insurance described in the Content & Releases Policy — which are the Creator's/production's responsibility.

4.4 Stationary. The Car is not driven during a Session. Only the Owner may reposition it, briefly, at walking pace, with the area clear. The on-set safety rules — including when the engine may run — are in the Community Guidelines §3.

5. Bookings and the Session flow

5.1 Booking. A Creator requests a date and Session block; LARP shows the total, all-in price (with any location/travel fee as its own line) before confirmation. The Owner accepts or declines. On acceptance, the Session is confirmed and the exact meeting location is released to both parties; you coordinate through in-app messaging, and LARP never shares your email address or phone number with the other party.

5.2 Check-in / timer / check-out. Both the Creator and the Owner photograph the Car on arrival — every angle the app asks for — and the Owner taps Start Session to begin the in-app timer. At the end both sides photograph it again and the Owner closes out. Either side can end a Session early: the Creator can finish, giving up the unused time, and the Owner can end it for a reason they select, which decides what happens to the money under §3B of the Cancellation & Refund Policy. These records (photos + timer) are the Session's official record and may be used in any dispute.

5.3 Communications stay in-app. Coordinate through LARP's messaging so we have a record and can moderate. Don't take payment or coordination off-platform: doing so violates this Agreement, and anything that happens off-platform sits outside the Session's official record and outside LARP's deposit, refund, and dispute processes, which cannot be applied to it.

5.4 Reviews. After a completed Session — and only after a completed Session — both sides may leave a public two-sided review. Reviews are User Content and must be honest and based on a genuine experience. We may remove or limit accounts as described in §16 and the Community Guidelines.

6. Acceptable use

You agree to use the Services lawfully and in line with the Community Guidelines & Acceptable Use Policy, which prohibits (among other things) driving/operating a Car, unsafe on-set conduct, harassment, discrimination, fraud, circumventing the platform, infringing content, and shooting on public property without required permits.

7. Payments, fees, and the role of Stripe

7.1 Processor. All payments are processed by Stripe under Stripe's own terms. By transacting, you also agree to Stripe's applicable terms (including the Stripe Connected Account Agreement for Owners). Owners onboard as Stripe connected accounts.

7.2 How the money moves. Stripe is the payment processor and moves all funds; LARP has no payment rails of its own and never sees or stores your card details. When you book, Stripe takes one charge from your payment method covering the Session price and the refundable security deposit (§8). If the Owner approves an extension while the Session is running, that overtime is a separate charge taken at that moment — see the Fees & Pricing Policy. That charge settles into LARP's own Stripe account. Everything then stays in LARP's Stripe account until it is paid out or refunded: the Owner's share is transferred to the Owner's Stripe connected account after the Session has completed (§7.5) — not at the time of the charge; LARP's Service Fee and the payment-processing cost stay with LARP; and the security deposit remains in LARP's Stripe account until it is refunded to you (§8) or, if a damage claim is resolved against it, applied under the Damage, Holds & Disputes Policy. Refunds are issued through Stripe back to your original payment method. LARP is not a bank: no amount you pay is held for you in a deposit account, none of it is insured as one, and none of it earns interest for you.

7.3 Creator pricing (all-in). Pricing on LARP is all-in: the price shown at checkout is the total you pay for the Session, and it already includes LARP's Service Fee and payment-processing costs — they are not added on top. Any location/travel fee is shown as its own line item. Session prices are set by LARP from a per-vehicle rate schedule (§1.3), and the minimum Session price is $180. The refundable security deposit (§8) is charged together with the Session price.

7.4 Owner earnings. Owners are paid for completed Sessions through Stripe Connect (§C5). LARP's Service Fee and payment-processing costs are accounted for within the all-in price the Creator pays (§7.3); they are not separate charges billed to the Owner.

7.5 When charged; payouts. The Session price and the refundable security deposit (§8) are charged together, as a single payment, at the time of booking. Any extension you and the Owner agree during the Session is charged separately at that time. Owner payouts settle after the Session completes (§C5); see the Cancellation & Refund Policy for refunds.

7.6 Taxes. Each User is responsible for its own taxes. Owners may receive tax forms (e.g., IRS Form 1099-K) in respect of their payouts; LARP will confirm who issues them before the first payout is made. In some jurisdictions, "marketplace facilitator" tax laws may require LARP to calculate, collect, and remit certain transaction taxes on an Owner's behalf. LARP is completing that determination market by market; no transaction tax is added at checkout today, and if that changes the tax will be shown before you pay.

8. The refundable security deposit

A refundable security deposit equal to 2× the Session price, with a $200 minimum and a $2,000 maximum, is charged to the Creator's card at the time of booking, together with the Session price, as a single payment. This is a charge, not a temporary authorization — the money leaves your account and is returned to you as a refund. It is refunded automatically within about 6 hours of the Session completing. A Session is marked complete about 30 minutes after its booked time runs out (counted from when it actually started, if it started late) even if the Owner does not close it out — unless it never started, was stopped for safety, or is part of an early end still being settled, which wait for our team. In the rare case that none of this happens, the deposit is refunded no later than 8 days after the booking date. The Owner may open a damage claim under the Damage, Holds & Disputes Policy only within the first 5 hours after the Session completes; an open claim pauses the automatic refund until it is resolved and its 7-day appeal window has closed; when it resolves, the remainder of the deposit (the deposit minus any amount decided under the Damage, Holds & Disputes Policy) is refunded to you. You need enough available funds for both the Session price and the deposit at the moment you book.

9. User Content and licenses

9.1 You keep ownership. You keep the rights you have in Content you submit. Owners keep rights in their Listings; Creators/producers keep rights in their Session Content, subject to the releases and clearances they are responsible for (§ Part B and the Content & Releases Policy).

9.2 License to LARP. You grant LARP a worldwide, perpetual, irrevocable, non-exclusive, royalty-free, sublicensable license to host, store, reproduce, modify (for formatting and display), display, and distribute your Content to operate, promote, and improve the Services — including showing your Listing images on larp.global, in the app, and in advertising. You keep ownership of your Content: this is a licence, not a transfer. See the Content & Releases Policy §5.

9.3 Responsibility for releases & clearances. You represent that you have all rights necessary to submit your Content and to grant the licenses above, and that your Content (and any use you make of Session Content) complies with the Content & Releases Policy — including any required model releases, property releases, brand/trademark clearances, right-of-publicity permissions, and film/photo permits.

9.4 Reviews. Reviews must be honest and based on a genuine experience.

10. Intellectual property; our content and your license to use the app

The Services, including LARP's software, design, and trademarks, are owned by LARP or its licensors. We grant you a limited, revocable, non-transferable license to use the Services for their intended purpose. Don't copy, reverse-engineer, scrape, or build a competing service from the Services. Feedback: if you send us ideas, suggestions, or feedback, you grant LARP a perpetual, irrevocable, royalty-free license to use them for any purpose, with no obligation to you.

11. Third-party content posture (Section 230)

LARP is an interactive computer service that hosts third-party Content. We are not the author of Users' Listings, photos, reviews, or messages, and we are not responsible for them. We may, but are not obligated to, monitor, remove, or moderate Content. (This posture concerns Content; it does not limit LARP's own obligations or the assumption of risk and releases that govern in-person Sessions.)

12. Disclaimers of warranties

The Services are provided "as is" and "as available." To the fullest extent permitted by law, LARP disclaims all warranties, express or implied (including merchantability, fitness for a particular purpose, and non-infringement). We do not vet, endorse, or guarantee any Car, Owner, Creator, Listing, or Session, or any outcome of a shoot. Any reliance on the Services or on another User is at your own risk.

13. Assumption of risk (in-person Sessions)

13.1 You understand a Session is an in-person meetup between Owner and Creator (and their guests) around a high-value vehicle on private property. You voluntarily assume the risks of attending — including personal injury, property damage, interactions with other people, and conditions of the location — and you agree LARP is not responsible for them.

13.2 Release. To the fullest extent permitted by law, you release LARP (and its officers, members, employees, and agents) from claims arising out of a Session, another User's conduct, the condition of any Car or location, and Content created at a Session. You are responsible for your own safety and for following the Owner's reasonable instructions and the Community Guidelines.

14. Limitation of liability

14.1 To the fullest extent permitted by law, LARP will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, data, or goodwill.

14.2 LARP's total liability for any claim relating to the Services or a Session will not exceed the greater of (a) the total Service Fees LARP earned from you in the 6 months before the event giving rise to the claim, or (b) $100.

14.3 LARP is not liable for the acts or omissions of any User, including any Owner or Creator, or for any Car, shoot, Content, or dispute between Users.

14.4 Nothing in this Agreement excludes liability that cannot be excluded by law (e.g., for fraud, gross negligence, or willful misconduct, where applicable). Some jurisdictions don't allow certain limitations, so parts of §§12–14 may not apply to you.

15. Indemnification

You agree to defend, indemnify, and hold harmless LARP from claims, damages, losses, and costs (including reasonable attorneys' fees) arising out of: (a) your use of the Services; (b) your Content and any use of Session Content (including model/property releases, right-of-publicity, brand/trademark, and permit claims); (c) your participation in or conduct at a Session; (d) your breach of this Agreement or any law; or (e) any dispute between you and another User. (For Owners, this includes claims relating to the Car and its condition; for Creators, claims relating to the shoot and its Content.)

16. Suspension and termination

16.1 You may stop using the Services and close your account at any time (in-app account deletion is available; see Privacy Policy).

16.2 We may suspend, limit, or terminate your access — with or without notice — for any violation of this Agreement, the Community Guidelines, or the law, or for safety or fraud reasons. Any user can report a Listing or another user in-app (one open report per target; a reason is required), and users can block each other. Reports are reviewed by human moderators; outcomes include content removal, pausing a Listing, and account suspension — a suspension blocks login and all server actions.

16.3 Money is never simply forfeited. If your account is suspended while money from a Session is in flight, a payout (including overtime or a damage award) or a deposit refund is held rather than paid out or refunded, and released once we have reviewed it. A Session that completed cleanly is paid as normal, unless it is the Session the suspension arose from. A refund for time the Creator never received — from a cancellation or an early end — is never held. No hold lasts longer than 14 days without a written decision, which we send to the affected party; if 14 days pass without one, the money is released exactly as the booking's own rules would have sent it.

16.4 Sections that by their nature should survive termination (including §§9.2, 12–15, 17–18) survive.

17. Dispute resolution — binding arbitration & class-action waiver

PLEASE READ — this section affects how disputes are resolved and waives your rights to a jury trial and to participate in a class action.

17.1 Informal resolution first. Before starting an arbitration, you and LARP agree to try to resolve the dispute informally for 30 days after written notice to admin@larp.global.

17.2 Agreement to arbitrate. Except for the claims carved out in §17.4, any dispute arising out of or relating to this Agreement or the Services will be resolved by binding, individual arbitration administered by the American Arbitration Association (AAA) under its applicable Commercial or Consumer Arbitration Rules, seated in San Joaquin County, California (or conducted by video/telephone where the rules allow). The arbitrator decides issues of arbitrability, and judgment on the award may be entered in any court of competent jurisdiction. The Federal Arbitration Act governs this Section.

17.3 Class-action & jury-trial waivers. You and LARP waive any right to a jury trial and agree that claims may be brought only in an individual capacity, and not as a plaintiff or class member in any class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims or preside over any class or representative proceeding. If this §17.3 waiver is found unenforceable as to a particular claim, that claim (and only that claim) is severed to court under §17.4.

17.4 Exceptions. Either party may instead bring (a) a qualifying claim in small-claims court, and (b) a claim for injunctive or other equitable relief, or to protect intellectual property, in the state or federal courts located in San Joaquin County, California, to which both parties consent to jurisdiction.

17.5 30-day opt-out. You may opt out of this arbitration agreement within 30 days of first accepting this Agreement by emailing admin@larp.global with your name and account details. If you opt out, disputes proceed in the courts identified in §17.4 and §18.2 (governing law / venue).

18. Changes, governing law, and miscellaneous

18.1 Changes. We may modify the Services or this Agreement. We'll post the updated "Last updated" date and, for material changes, give reasonable notice (in-app or by email) before they take effect. Changes are not retroactive: the version in effect when you made a booking governs that booking, and a later change does not alter it.

18.2 Governing law / venue. This Agreement is governed by the laws of the State of California, without regard to conflict-of-laws rules, and (subject to §17) venue lies in San Joaquin County, California.

18.3 Communications & electronic notices. You consent to receive communications from LARP electronically — by in-app notification, push notification, and email — about your account, bookings, and Sessions (transactional messages), and, where you have opted in, promotional messages (opting out of promotional messages does not stop transactional messages needed to operate your bookings). See the Privacy Policy for how we handle communications and your choices. Legal notices to LARP go to Larp Marketplace LLC, 8030 Lorraine Ave, 303, Stockton, CA 95210, United States, or by email to admin@larp.global.

18.4 Assignment. You may not assign this Agreement; we may assign it to an affiliate or successor.

18.5 Severability; no waiver; entire agreement. If a provision is unenforceable, the rest stays in effect. Our failure to enforce a provision is not a waiver. This Agreement (plus the incorporated policies) is the entire agreement between you and LARP about the Services.

18.6 Force majeure. Neither party is liable for delays/failures due to events beyond reasonable control.

18.7 Region note. The Services are offered in the United States only, and these Terms are drafted for the United States.

19. App-store and mobile-application terms (Apple and Google)

The LARP app is currently offered for iOS through Apple's distribution channels. If you download or use a LARP mobile app from the Apple App Store — or, should LARP offer an Android app in the future, from Google Play — these additional terms apply:

19.1 This Agreement is with LARP, not the app stores. This Agreement is between you and LARP only — not with Apple Inc. or Google LLC. LARP, not Apple or Google, is solely responsible for the app and its content.

19.2 License scope. Your license to use the app is a non-transferable license to use it on any Apple-branded or Android device you own or control, as permitted by the applicable App Store / Google Play usage rules.

19.3 Maintenance & support. LARP is solely responsible for any maintenance and support for the app. Apple and Google have no obligation to furnish support.

19.4 Warranty. To the extent any warranty is not effectively disclaimed, if the app fails to conform to any applicable warranty, you may notify Apple, and Apple may refund any price you paid for the app (the LARP app is free); to the maximum extent permitted by law, Apple and Google have no other warranty obligation, and any other warranty claims are LARP's responsibility.

19.5 Product & IP claims. LARP, not Apple or Google, is responsible for addressing any claim by you or a third party relating to the app or your use of it — including product-liability, legal/regulatory-compliance, and consumer-protection claims, and any claim that the app infringes a third party's intellectual-property rights.

19.6 Legal-compliance representation. You represent that you are not located in a country subject to a U.S. Government embargo or designated as "terrorist-supporting," and that you are not listed on any U.S. Government list of prohibited or restricted parties (see also §3.1).

19.7 Third-party beneficiaries. Apple and Google (and their subsidiaries) are third-party beneficiaries of this Agreement and may enforce it against you as a user of the app.

19.8 Payments are for real-world services. Sessions are real-world services consumed in person and are paid through Stripe, outside of in-app purchase / store billing, consistent with the app stores' policies for real-world goods and services.

19.9 Store terms. Your use of the app is also subject to the Apple App Store / Google Play terms.

PART B — ADDITIONAL TERMS FOR CREATORS

B1. Verification

You must complete identity verification before you can book a Session. Owners meet you in person, so both sides of that meeting have to be a real, identifiable person — a booking request from an unverified account is refused. Verification is not needed to create an account or to browse. If you also list a Car as an Owner, the same verification also unlocks publishing your Listing — see §3.3, Part C, and the Identity Verification & Trust Policy. Any verification you undergo requires you to accept the Biometric Consent Notice before capture.

B2. The no-driving rule (your core promise)

You acknowledge and agree, for yourself and anyone you bring, that you will not drive, move, start (to drive), tow, or operate the Car, not sit in the driver's seat to operate it, not take the keys, and not take possession or control of the Car. The Car is a stationary subject and the Owner stays present and in control throughout. You re-acknowledge this at checkout for every Session. Breaking this rule is a material breach, may end the Session immediately without refund, and may result in removal and liability.

B3. On-set conduct & safety

Follow the Owner's reasonable instructions; keep a safe distance and handle the Car only as the Owner permits (e.g., touching/leaning for a pose if allowed); keep the area safe for people and equipment; and comply with the Community Guidelines. You are responsible for your crew, talent, and guests. State in your booking brief how many people will attend, including you — no more than 6 — and whether anyone under 18 is coming; under-18s may attend only with a parent or guardian present. Brief everyone you bring on these Terms and the Community Guidelines before the Session; you answer for what they do.

B4. Your content responsibilities (releases, clearances, permits)

You (and your production) are solely responsible for obtaining all model releases (people on camera), property releases, brand/trademark clearances, right-of-publicity permissions, and any film/photo permits for public property. LARP does not obtain these for you. See the Content & Releases Policy. You indemnify LARP and the Owner for claims arising from your Content.

B5. Payment, cancellation, deposit

You authorize a single charge at booking covering the Session price and the refundable security deposit (§8), and a separate charge for any extension you request and the Owner approves during a Session. Cancellations and refunds follow the Cancellation & Refund Policy; damage and deposit mechanics follow the Damage, Holds & Disputes Policy.

B6. Assumption of risk

You assume the risks of attending an in-person Session and release LARP as described in §13.

PART C — ADDITIONAL TERMS FOR OWNERS (HOSTS)

C1. Your Listing must be accurate

You represent that you have the legal right to list and offer the Car (you own it or are authorized to use it commercially this way), and that your Listing — make/model/year, photos, condition, location policy, and availability — is accurate and not misleading. (Session prices are set by LARP — see §1.3 and §7.3 — so price is not part of this representation.) Before your Listing can be published, you must complete identity verification (§3.3), and your Car's VIN is verified against the listed year/make/model; changing the VIN suspends publishing until it is re-verified.

C2. Permission to list; license

You grant LARP the licenses in §9.2 to display your Listing and to operate and promote the Services. You confirm your Listing images are yours to use.

C3. Present-at-Session duty (mandatory)

You will be physically present, in person, for the entire Session, will retain the keys and control of the Car at all times, and will not permit the Creator or anyone else to drive, move, operate, or take possession or control of the Car. You will host on private property you are permitted to use, and you will not relocate the Session to public property without the Creator having the required permits/insurance (see the Content & Releases Policy).

C4. Your insurance and the Car

4.1 You are responsible for your own insurance. You represent that you maintain the insurance required for your business and for permitting a stationary, on-camera commercial use of the Car on private property, and that doing so does not violate your policies, financing, or lease. LARP does not provide vehicle insurance and does not insure the Car or the Session.

4.2 Condition & safety. You are responsible for the Car's condition and for the safety of your hosting location.

C5. Payouts (Stripe Connect)

You onboard as a Stripe connected account (as an individual) and must complete Stripe's identity/bank verification before payouts are enabled. Payouts settle after the Session completes; Stripe pays out on a daily schedule with an approximately 2-day delay. The Creator's whole payment settles into LARP's Stripe account first, and your share is transferred to you after the Session has completed — not at the time of the charge. If your payout onboarding is not complete by then, the transfer happens once it is (§7.2). A payout can be delayed by: a second LARP approver, for any payout of $1,000 or more; an early-end review (Cancellation & Refund Policy §3B.4); a damage claim and its 7-day appeal window (Damage, Holds & Disputes Policy §3–4); a suspension hold (§16.3); or a card dispute opened by the Creator, while it is open. You are responsible for your taxes and may receive a Form 1099-K in respect of your payouts; LARP will confirm who issues it before your first payout.

C6. Owner cancellations & standards

Owner-initiated cancellations follow the Cancellation & Refund Policy: cancelling before a Session starts refunds the Creator in full. Once a Session has started you cannot cancel it — you can end it early, and the Creator is refunded for the unused time under §3B.3 of that Policy, or the money is held for review under §3B.4 where you report a problem with the Creator. Repeated cancellations or no-shows may lead to your Listing being paused or your account being removed. You must follow the Nondiscrimination Policy and Community Guidelines.

C7. Damage claims

If a Car is damaged during a Session, you may file a claim under the Damage, Holds & Disputes Policy. LARP administers that process and decides how much of the security deposit is applied, on the evidence both sides provide and on the standard set out in that Policy. LARP is not an insurer, does not underwrite the Car, and is not liable for the damage itself; deciding a deposit claim is not a finding of legal liability and does not limit either side's other remedies.

LARP · admin@larp.global · Legal hub · Delete account