Delete your account

Last updated: September 25, 2026

LARP is a marketplace for stationary photo and video sessions with specialty vehicles — nobody drives. This page explains how to delete your LARP account and the data tied to it.

Delete from inside the app (fastest)

Open LARP and sign in.
Go to Profile → Settings.
Scroll down and tap Delete account.
Confirm twice. Your account is deleted and you're signed out.

Deletion cannot complete while money is still owed to or from you — an unsettled payout, a pending refund, or an open damage claim or early-end review must settle first — or while we are legally required to keep your records, in which case the app tells you and you can write to admin@larp.global. Once those clear, deletion goes through.

Request deletion by email

Can't access the app? Email admin@larp.global from the address on your account (or, if you signed up with Apple and hid your email, from any address, giving your @username — we will confirm the request in the app) with the subject "Account deletion request." We action verified requests within the time required by applicable law.

What gets deleted

Your profile, photo, and verification status
Your listings and their photos. A listing that someone else's booking still refers to is taken down and its photos deleted, but its name and the details that booking shows stay with that person's record until it reaches its end date
Your bookings, messages and reviews are removed from your account, and your name is replaced with "Former user" wherever the other party still sees them — their copy of a shared thread, a review or a booking record stays with them (see below)
Saved cars and blocks
Your Stripe payout connection (where applicable)

What we may retain, and for how long

Booking records tied to payments, disputes or legal obligations are archived and retained after deletion, with your name replaced, and we also retain records of the consents you gave. Safety reports you filed are retained rather than deleted, with your name replaced; what you wrote is kept as you wrote it — a safety complaint is not yours alone to withdraw.

Each kind of record has an end date: transaction and tax records, including the other party's copy of a shared booking and message thread, 7 years; consent records 7 years; dispute and claim evidence, including Session condition photographs, 4 years; safety reports 4 years; ownership and insurance documents 4 years if you hosted a Session as an Owner, otherwise destroyed when you delete your account; records of privacy requests 24 months; security logs 12–24 months. When a period ends the record is deleted. Related records held by Stripe follow Stripe's own retention rules. None of these are used to re-identify you in the app.

LARP · admin@larp.global · Legal hub · larp.global · This page is provided to satisfy Apple App Store account-deletion requirements.